5841 Jameson Court, Suite 2, Carmichael 95608

Frequently Asked Questions (FAQs)

For Patients

What is a neurologist?

A neurologist is a medical doctor who specializes in diagnosing and treating disorders of the nervous system, including the brain, spinal cord, nerves, and muscles. Conditions treated may include migraines, epilepsy, stroke, multiple sclerosis, Parkinson’s disease, and more.

What conditions does VerityMD treat?

We diagnose and treat a wide range of neurological conditions, including:

- Migraines and headaches

- Epilepsy and seizures

- Stroke and cerebrovascular disease

- Multiple sclerosis (MS)

- Parkinson’s disease and movement disorders

- Neuropathy and nerve pain

- Memory disorders, such as Alzheimer’s disease

- Sleep disorders

- And more.

Do I need a referral to see a neurologist?

Yes, most insurance plans require a referral from your primary care physician (PCP) to see a specialist like a neurologist. Please check with your insurance or PCP for details.

Appointments and Visits

How do I schedule an appointment?

You can schedule an appointment by calling our office at (916) 500-4989 or using our online appointment request form on the Appointments page.

What should I do prior to my first appointment?

To ensure a smooth visit, please complete all clinic paperwork, including the new patient form, have medical records or medication lists ready to discuss before your appointment. You may receive a phone call from an AI agent to collect your medical information and verify details. This helps us prepare for your visit and provide the best care possible.

What should I bring to my first appointment?

Please bring the following:

- A valid photo ID

- Your insurance card

- A list of current medications

- Any relevant medical records or test results

- A completed new patient form (available on our website).

How long will my appointment take?

Initial appointments typically last 45–60 minutes, depending on your condition and needs.

Follow-up visits are usually shorter, around 15–30 minutes.

What should I expect during my first neurology visit?

Your first visit will include:

- A detailed review of your medical history and symptoms

- A neurological examination

- A discussion of possible diagnoses and next steps, including further tests if needed

Do you offer telemedicine appointments?

Yes, we offer telemedicine appointments for select conditions and follow-up visits. Please contact our office to determine if a virtual visit is appropriate for your needs.

How can I prepare for my telemedicine appointment?

- Ensure you have a stable internet connection

- Use a device with a camera and microphone

- Have medical records or medication lists ready to discuss

- Find a quiet, well-lit space for your visit

Billing and Insurance

What insurance plans do you accept?

We accept most major insurance plans, including:

- Sutter Health Plus

- Hill Physicians

- WellSpace

- Anthem Blue Cross

- Cigna

- Aetna

- RiverCity Medical Group

- Blue Shield of California

For a full list of accepted plans, please visit our Payment page or contact our office.

What if I don’t have insurance?

We offer self-pay options and payment plans for patients without insurance. Please contact our billing department at (916) 500-4989 to discuss your options.

How can I pay my bill?

You can pay your bill online through our secure patient portal, by phone, or in person at our office. Visit our Payment page for more details.

Neurological Testing and Procedures

What types of tests might I need?

Depending on your condition, your neurologist may recommend diagnostic tests such as:

- MRI or CT scans

- Electroencephalogram (EEG)

- Electromyography (EMG)

- Nerve conduction studies (NCS)

- Lumbar puncture (spinal tap)

- Blood tests

- Transcranial Doppler

- Carotid Doppler

- Ankle Brachial Index (ABI)

- Autonomic nervous system testing

Will testing be done during my appointment?

Some tests, like a neurological exam, may be performed during your visit. Other tests, such as imaging or specialized studies, may require a separate appointment at a diagnostic facility. Our team will coordinate the location and scheduling of these tests for your convenience.

Treatment and Follow-Up

We provide a range of treatments, including:

- Medication management

- Physical therapy and rehabilitation

- Botox injections for migraines or movement disorders

- Lifestyle and dietary recommendations

- Referrals to specialists or surgeons, if needed

How often will I need follow-up visits?

The frequency of follow-up visits depends on your condition and treatment plan. Your neurologist will provide a personalized recommendation during your appointment.

Patient Resources

Where can I find reliable neurology-related health information online?

For trustworthy and accurate neurology education, refer to the following sources:

- American Academy of Neurology (AAN) – A professional organization providing evidence-based patient education.

- National Institute of Neurological Disorders and Stroke (NINDS) – A government- backed resource with highly reliable neurological information.

- Mayo Clinic Neurology – Trusted for its easy-to-understand, medically reviewed content.

- Cleveland Clinic Neurology – Highly regarded for comprehensive patient education.

- Brain & Life (by AAN) – AAN’s official patient magazine, offering engaging articles and personal stories.

Where can I find disease-specific neurology resources?

- Alzheimer’s Association – Focused on dementia and Alzheimer’s disease.

- Michael J. Fox Foundation – A leading resource for Parkinson’s disease.

- National Multiple Sclerosis Society – Comprehensive education on multiple sclerosis.

- ALS Association – Research, advocacy, and support for amyotrophic lateral sclerosis (Lou Gehrig’s disease).

- American Stroke Association – A division of the American Heart Association, focusing on stroke prevention and recovery.

Are there any sources I should avoid for medical information?

Yes, avoid the following unreliable sources:

- Reddit or other forums – Discussions are often unverified and can be misleading.

- Commercial health blogs – Content may be biased or promotional.

- Wikipedia – Useful for general knowledge but not always medically reliable.

Can I access my medical records online?

Yes, you can access your medical records, test results, and appointment summaries through our secure patient portal. Sign up or log in here.

Contact and Location

Where is Neurology Clinic/ VerityMD located?

Our office is located at:

VerityMD

5841 Jameson Court, Suite 2

Carmichael, CA 95608

What are your office hours?

We are open Monday through Thursday from 8:00 AM to 5:00 PM, except on Wednesdays, when we have extended hours from 10:00 AM to 7:00 PM to accommodate those who cannot visit before 5:00 PM. On Fridays, we are open from 8:00 AM to 12:00 PM.

We are closed for lunch from 12:00 PM to 1:00 PM, except on Wednesdays, when lunch hours are from 2:00 PM to 3:00 PM.

Additionally, we are closed on the first Friday of each month but offer appointments on the first Saturday of the month for patients who cannot come during weekdays.

How can I contact VerityMD?

You can reach us by phone at (916) 500-4989 or by email at [email protected]. For non-urgent inquiries, you may also use our Contact Us form.

Emergency Care

What should I do in case of a neurological emergency?

If you or someone you know is experiencing a neurological emergency, such as a seizure, stroke, or severe head injury, call 911 or go to the nearest emergency room immediately.