5841 Jameson Court, Suite 2, Carmichael 95608

Privacy Policy

VerityMD Privacy Policy & Notice of Privacy Practices

Introduction

VerityMD Inc is committed to protecting your privacy. This Privacy Policy and Notice of Privacy Practices describe how we collect, use, disclose, and safeguard your personal and medical information. By using our services, you agree to the terms outlined in this policy.

Personal & Medical Information

Categories of Personal & Medical Information Collected:

We may collect the following information:

Name, alias, postal address, email address, phone number

Online identifiers, IP address, and account name

Employment and education history

Bank account, credit card, or debit card details (where applicable)

Insurance policy numbers and medical credentials

Medical records, treatment history, and health-related data

Physical characteristics or descriptions

Sources of Personal & Medical Information:

Directly from consumers and patients

Service providers

Healthcare professionals and third parties

Purpose of Collection:

Providing medical treatment and telehealth services

Payment and billing purposes

Legal and regulatory compliance

Employment and business operations

Marketing communications (with the option to opt-out)

Third-Party Sharing:

We may disclose personal and medical information for:

Compliance and auditing purposes

Legal investigations

Payment processing

Healthcare provider collaboration

Customer experience improvement

We do not sell or share personal or medical information for profit.

How We Use or Disclose Your Health Information

SMS consent or phone numbers collected for SMS purposes will not be shared under any circumstances for marketing purposes.

We collect health information about you and store it in a medical record that belongs to VerityMD Inc, while the information itself belongs to you. The law permits us to use or disclose your health information for the following purposes:

Treatment – We use your medical information to provide care and may disclose it to other healthcare providers involved in your treatment (e.g., specialists, pharmacists, laboratories).

Payment – We use and disclose medical information to obtain payment for services provided, including submitting information to your health plan for reimbursement.

Healthcare Operations – We may use and disclose medical information for our operations, including quality improvement, compliance reviews, business planning, and accreditation.

Appointment Reminders – We may contact you by phone, text, or email to remind you of upcoming appointments. If you are unavailable, we may leave a message.

Telehealth Services – We may share your contact information with a HIPAA-compliant telehealth platform for video or audio visits.

Family and Caregiver Communication – We may disclose your health information to a family member or other individuals involved in your care unless you object.

Marketing – We may contact you about treatment alternatives, case management, or other healthcare services unless you opt out. We will not sell your health information.

Legal and Compliance Requirements – We will disclose your health information as required by law, such as for public health reporting, judicial proceedings, law enforcement requests, and national security purposes.